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Visitor Center Operations Coordinator
Job Code:2019-GBI-019
Location:South Lake Tahoe
Program:Great Basin Institute
Contract Length:9 Months

Job Description:

In Center administration, the Operations Coordinator will:

  1. Maintain the partnerships and agreements with the U.S.D.A. Forest Service & retail vendors through good communication and timely reporting;
  2. Maintain financial plans with GBI’s Director, USFS and Finance Department;
  3. Coordinate all facets of retail operations, including purchasing, receiving, inventorying, and reporting on all items sold at Centers;
  4. Collaborate with the Education Coordinator and provide support for school field studies and Friday evening lecture series.

In budget and finance, the Operations Coordinator will:

  1. Maintain existing grantor relationships, grant reporting and grant applications;
  2. Identify, compile, and submit reports in a complete, timely, accurate and compelling fashion.
  3. Keep donor profiles and track donor communications and meetings;
  4. Support fundraising events, including sponsorship and auction item solicitation, vendor communications, entertainment booking, volunteer coordination, print and press material creation, and guest/participant tracking and communication;
  5. Be responsible for maintaining sound financial practices with educational programs, grants and store operations;
  6. Work with the education staff, GBI’s Director, and the Finance Committee in preparing a budget; Present budget to actual report monthly.

In communications, the Operations Coordinator will:

  1. Be a professional, articulate, enthusiastic and informed ambassador of GBI and Visitor Centers;
  2. Keep GBI’s Director fully informed on the condition of the Center and all important factors influencing it;
  3. Work closely with and support the educational staff in communications with parents and teachers, and promotion of field studies;
  4. Assist to publicize the activities of the organization, its programs and goals, through promotional printed materials, monthly newsletter, facebook postings, newspaper articles and radio programs;
  5. Maintain sound working relationships and cooperative arrangements with community groups,  partners, volunteers, funders, Boards, and supporters;

In relations with staff, Operations Coordinator will:

  1. Support recruitment, employment, training, oversight and release of visitor center personnel, both paid staff and volunteers, on a seven-day-per-week schedule during the months of May-October, and a five-day-per-week schedule during the months of November-April;
  2. Provide oversight for store operations and inventory;
  3. Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place;
  4. Encourage staff and volunteer development and education, and assist program staff in relating their specialized work to the total program of the organization;
  5. Maintain a climate which attracts, keeps, and motivates a diverse group of top quality people.

Contract Timeline:
TIMELINE: Monday, February 17, 2020 to Friday, November 6th, 2020 (may be possibility of an extension)

JOB LOCATION: Taylor Creek Visitor Center, South Lake Tahoe, CA.

Compensation and Benefits:
COMPENSATION: This is a salaried position @ $15 hourly equivalency

Job Qualifications:


  1. Bachelor’s degree in environmental arts/sciences, outreach, education, recreation, or related field;
  2. Proven success at meeting and exceeding goals;
  3. Proven successful interactions with a diverse array of community stakeholders and partners;
  4. Exceptional communication, interpersonal, and organizational skills;
  5. Excellent computer/technology skills, especially in Word, Excel, PowerPoint and social media platforms;
  6. Experiencein an education and/or outreach field;
  7. Desired traits include: enthusiastic, friendly, approachable, adaptable, and optimistic;
  8. Applicant must be comfortable with varied schedule and weekend work-days;
  9. Strong and successful teamwork experience.

Other Job Information (if applicable):
Are you following Great Basin Institute on social media? @gbinstitute  | @GreatBasinInstitute   | @GBInstitute

EEO Statement
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.