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Visitor Services Coordinator
Job Code:2019-GCVC-007
Location:Reno
State:Nevada
Program:Galena Creek Visitor Center
Contract Length:Over 12 Months
  

Job Description:

  • Assist in providing interpretive services to members of the local community and out-of-area visitors;
  • Maintain the visitor center gift store by assisting with inventory tracking, customer purchases and preferences, and revenue data;
  • Assist with coordination, preparation and presentation of outdoor, discovery- based education for adults and children;
  • Lead community, informational hikes;
  • Interact positively with the public and provide information about the surrounding area;
  • Assist with social medial and website upkeep;
  • Assist with daily center maintenance including cleaning, snow removal, trash pick-up, etc.;
  • Assist the Visitor Center Outreach and Education Coordinator in training of seasonal positions;
  • Maintain visitor center points of contact including, but not limited to: phone, email, and social media;
  • Handle and process visitor center donations;
  • Create and implement new interpretive exhibits for the visitor center;
  • Coordinate and schedule visitor center events for the community;
  • Create and distribute promotional materials such as a monthly newsletter, program flyers, etc.;
  • Assist in the management, coordination, and training of visitor center volunteers;
  • Compile and keep accurate data including, but not limited to: visitor center visitation, program attendance, and donations;
  • Assist with field studies and camp programming as needed;
  • Provide camp information to visitors and callers;
  • Occasional teaching of educational groups required,;
  • Night and weekend work required during parts of the year;
  • Assist with grant searching and writing on occasion;
  • Assist with summer camp training and programming including but not limited to: registering campers, creating health and safety forms, and developing schedules and curriculum.
 
 
 
 
 
 
 
 

Contract Timeline:
Timeline: Full time (40 hours/week) yearlong appointment beginning at earliest availability. Annually renewable pending performance and funding availability

Location:
Galena Creek Visitor Center, Reno, Nevada

Compensation and Benefits:
Compensation and Benefits:
•$14/hour
•Health insurance (medical, dental, vision)
•401K contribution/retirement plan
•Paid vacation and sick leave

Job Qualifications:
  • Bachelor’s degree in Natural Resources, Recreation, Communication, Education, or other related fields from an accredited university;
  • 1 year of experience working in environmental education or outreach;
  • Desired traits include: enthusiastic, exceptional communicator, strong public speaker, friendly, approachable, creative, self-sufficient;
  • Impressive organizational skills;
  • Proficiency in Microsoft Office applications;
  • Experience maintaining active Instagram, Twitter, and Facebook social media accounts;
  • Experience in event planning;
  • Experience interacting with the public in an educational setting;
  • Strong working knowledge of biology, ecology, conservation;
  • Motivated, self-starter who is detail oriented;
  • Flexibility to handle competing and changing priorities;
  • Ability to work varied schedules;
  • Ability to communicate effectively with a diverse public in a variety of forums;
  • Ability to speak English conversationally; conversational ability in Spanish desirable but not required;
  • Ability to hike up to 5 miles in a single day on varied terrain and in varied weather conditions;
  • Pass National Sex Offender Public Registry and federal criminal background checks.

Other Job Information (if applicable):

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EEO Statement
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.